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Level 1, 91-B Grose Street, North Parramatta, NSW, Sydney 2151 +02 9098 4354

Terms & Conditions

Cancellations and Changes

All purchases are subject to cancellation and change fees. Some tickets are non-refundable; please consult with your advisor upon purchase (Air Fares only).

All holidays purchased are non-refundable, non-transferable, and cannot be changed.

Prices are subject to availability and are not guaranteed until full payment is received.

Special requests may not be guaranteed.

Check-In and Check-Out

Standard check-in time is 2:00 PM and check-out time is 10:00 AM. These times may vary depending on the property.

Deposits

Deposits are non-refundable once made.

It is the passenger's responsibility to ensure that payments are made by the due dates as per the agreement.

Holidays Guru reserves the right to cancel your holiday if payments are not made as agreed.

Insurance, Visa & Passport

Holidays Guru recommends purchasing travel insurance. It is your responsibility to ensure you have valid travel insurance that meets your needs.

You are responsible for confirming passport and visa requirements and other immigration needs with the relevant embassy or consulate. We do not accept responsibility if you are unable to travel due to these issues.

Each traveler must possess a valid passport with at least 6 months' validity from the return date.

Health Requirements

It is your responsibility to comply with all health and vaccination requirements for the countries you are visiting.

Additional Notes

Please check in for your flight 48 hours prior to the departure date.

Special meal requests with airlines should be made at least 48 hours prior to departure. Note that special requests are subject to availability and cannot be guaranteed.