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Level 1, 91-B Grose Street, North Parramatta, NSW, Sydney 2151 +02 9098 4354

Privacy Policy

Privacy Policy

At Holiday Guru, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: We may collect information such as your name, contact details (email address, phone number), payment information, and passport details when you book or inquire about our services.

Device and Usage Information: We automatically collect information about the device you use to access our services, including IP address, browser type, and site usage.

2. How We Use Your Information

To Process Bookings: We use your information to facilitate bookings, confirmations, and provide customer support.

To Improve Our Services: Analyzing usage data helps us improve the customer experience and develop new offerings.

Marketing and Promotions: With your consent, we may send you information on promotions, discounts, and travel tips. You can opt out at any time.

3. Data Sharing and Disclosure

Third-Party Service Providers: We may share your information with third parties who assist us in providing services, such as airlines, hotels, and payment processors. These third parties are obligated to protect your data.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee complete security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Access and Update: You have the right to access and update your personal information.

Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

Data Deletion: You may request deletion of your personal information, subject to certain legal restrictions.

7. Cookies

Our website uses cookies to enhance user experience. You can adjust your browser settings to reject cookies, though some features may not function as intended.

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: holidays@flightsguru.com.au